While Volkswagen Group vehicles can be appreciated for their ergonomics and technology, the latest production products under the German company are not held in high regard for quality. Volkswagen and their premium sister brand Audi routinely rated below the average on the JD Power & Associates Initial Quality Study. However, for Volkswagen and Audi owners, this reality is one challenged aggressively by loyal motorists who are simply accepting their enchanted infatuation with a vehicle.
Affecting 13,172 vehicles built by the German auto company built from June 21st 2011 to December 9th 2011, the concern over the glass sunroof equipped on certain Audi Q5 crossovers. Through temperature changes, it was determined that the front glass roof panel could be prone to unexpected breakage. Caused through extreme variations in hot and cold temperatures, the glass can crack or even break. Resulting in a shattered glass sunroof, the falling pieces can potentially cut an occupant inside the Q5 crossover. If the sunroof breaks while the vehicle is in motion, chards of glass could distract the driver and cause a serious accident.
Volkswagen will contact owners of affected 2012 Audi Q5 vehicles and provide a free replacement glass sunroof panel. The service of this recall will take place in a little more than a month’s time on or about August 7th of this year.
The Audi Q5 recall is the fourth time the Volkswagen Group brand needed to correct an issue on a 2012 model year vehicle. A fuel issue on the TDI-powered A3, a potential head curtain airbag defect on the A6, and a possibility of a fuel leak on R8 Spyders brought Audi products back to dealerships for otherwise unscheduled service. In the case of the Audi A3 Clean Diesel TDI, the recall came after 2010 to 2012 model year vehicles and similar Volkswagen Golf models were investigated by the NHTSA for a leak.
The issue of recalls are usually thought to surround heavily mass-produced common automobiles or heavily high-tech cars. The Chevrolet Cruze, Honda Civic, the plug-in hybrid Chevrolet Volt and the Fisker Karma are a few vehicles found on recall list at one time in 2012. However, Porsche’s new, highly-developed 911 sports car was one exotic car that demonstrated the complex construction of a vehicle is a product that requires special dedication to achieve greatness. Even with the Audi Q5 crossover recall, a frank, meaningful response demonstrates the first step to achieving quality.
Information source: NHTSA (National Highway Traffic Safety Administration)
Photo source: Audi AG